Home & personal
Get back to your everyday tasks.
Help with slow PCs, unwanted pop-ups, software setup, email, and printer troubleshooting. We assess the issue and explain what can be handled remotely.
Home services & pricing →Areas we serve / Crossett, AR
Computer & IT help
in Crossett, AR.
Computer trouble at home or an office that needs a dependable IT contact? Lockwood IT Services is based in Crossett, with remote help and scheduled visits for homes and small businesses.
Support for Crossett
Local help, from the first question to the next visit.
Start with remote troubleshooting for software, email, or a slow PC. When the job needs someone at your door, we can discuss an on-site visit. Travel is included within Crossett city limits.
Small businesses
Give your team someone to call.
Remote help desk, business email, security reviews, and planning for networks or equipment. Projects and ongoing managed support are quoted for your needs.
Business IT services & pricing →A common reason to call: Setting up a replacement computer at home? We can help plan the setup and data transfer, then confirm which parts can be handled remotely and which need a visit.
Plan your appointment
Remote first.
Visits by arrangement.
Is travel included in Crossett?
Yes, within Crossett city limits. On-site labor is billed separately at the home or business rate. We confirm the scope and price before starting.
How much does support cost?
Home remote Quick Fix is $35 for one small issue. Other remote jobs have their own flat rates, or general home remote support is $65/hr. Anything not listed above. 30-minute minimum charge ($32.50), then billed in 15-minute increments. Business remote support is $85/hr. Help desk for your team. 30-minute minimum charge ($42.50), then billed in 15-minute increments.
Home on-site labor is $85/hr; business on-site labor is $95/hr. Both have a one-hour minimum, then 15-minute billing increments. Travel is included within Crossett city limits. Additional travel charges outside this area are quoted before booking. You approve the price before work starts.
What do I need for remote support?
A PC that boots into Windows, working internet on that PC, permission to use remote support, and an administrator account or someone available to approve administrator prompts. The issue must not require physical repair. Stay at the computer to approve screen sharing and help with basic steps if needed. See all remote support requirements.
Do you have an office in Crossett?
Lockwood IT Services is based in Crossett. Contact us before planning any in-person service; use online booking for remote appointments.
Let’s sort out your tech in Crossett.
Tell us what is happening. We will help you choose a service and confirm the cost.
Help beyond Crossett.
Remote support across all 50 states, plus local service information for:
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