Home & personal
Get back to your everyday tasks.
Help with slow PCs, unwanted pop-ups, software setup, email, and printer troubleshooting. We assess the issue and explain what can be handled remotely.
Home services & pricing →Areas we serve / El Dorado, AR
Computer & IT help
in El Dorado, AR.
Computer troubleshooting and small-business IT help for El Dorado, delivered remotely when possible by Lockwood IT Services in Crossett. Ask about scheduled visits for work that needs hands-on attention.
Support for El Dorado
Keep your workday moving with practical IT help.
For an office computer, start by telling us how many people are affected and whether email, a shared application, or the entire internet connection is down. We can assess remote options and discuss a separate quote for larger projects.
Small businesses
Give your team someone to call.
Remote help desk, business email, security reviews, and planning for networks or equipment. Projects and ongoing managed support are quoted for your needs.
Business IT services & pricing →A common reason to call: An employee cannot use business email on their computer? We can review the app and account settings with an authorized user. Microsoft 365 or Google Workspace setup and migration have separate scopes and pricing.
Plan your appointment
Remote first.
Visits by arrangement.
Can you help an El Dorado small business without a managed plan?
Yes. Hourly remote support and one-time projects are available without a managed support plan. On-site requests depend on scheduling and an approved travel quote.
How much does support cost?
Home remote Quick Fix is $35 for one small issue. Other remote jobs have their own flat rates, or general home remote support is $65/hr. Anything not listed above. 30-minute minimum charge ($32.50), then billed in 15-minute increments. Business remote support is $85/hr. Help desk for your team. 30-minute minimum charge ($42.50), then billed in 15-minute increments.
Home on-site labor is $85/hr; business on-site labor is $95/hr. Both have a one-hour minimum, then 15-minute billing increments. Travel is included within Crossett city limits. Additional travel charges outside this area are quoted before booking. You approve the price before work starts.
What do I need for remote support?
A PC that boots into Windows, working internet on that PC, permission to use remote support, and an administrator account or someone available to approve administrator prompts. The issue must not require physical repair. Stay at the computer to approve screen sharing and help with basic steps if needed. See all remote support requirements.
Do you have an office in El Dorado?
Our business is based in Crossett, Arkansas, not El Dorado. We provide remote support and consider scheduled on-site requests with travel charges quoted before booking.
Let’s sort out your tech in El Dorado.
Tell us what is happening. We will help you choose a service and confirm the cost.
Help beyond El Dorado.
Remote support across all 50 states, plus local service information for:
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